Terms of Service
Terms of Service
Last updated: 11/04/2025
Welcome to Ketonestrips.com.au (“we”, “us”, “our”, or the “Site”). By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
By using our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms apply to all users of the site.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
2. Eligibility
You must be at least 16 years old or the age of majority in your jurisdiction to use this site or make a purchase. By using this site, you represent and warrant that you meet these requirements.
3. Product Information & Use
Our products are intended for personal use, wellness monitoring, and general information only. They are not a substitute for professional medical advice, diagnosis, or treatment.
We do not guarantee any specific results from using our products. Always consult your healthcare provider before using any diagnostic device, especially if you have a medical condition.
4. Pricing & Availability
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions and pricing are subject to change without notice.
5. Order Acceptance & Refusal
We may, at our discretion, refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or potential fraud.
If we cancel an order, we will notify you by email and refund your payment.
6. Shipping & Delivery
All orders are shipped from Australia. We strive to dispatch orders within 1–2 business days. Delivery times may vary depending on your location and selected shipping method.
See our Shipping Policy for more information.
7. Returns & Refunds
You may return unopened products within 14 days of delivery. Used items cannot be returned for hygiene and safety reasons unless faulty.
For full details, visit our Returns Policy.
8. Intellectual Property
All content on this site (including but not limited to text, graphics, logos, images, and layout) is the property of Ketonestrips.com.au or its content suppliers and is protected by intellectual property laws.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without our express written permission.
9. User Content & Conduct
You agree not to use the site for any unlawful or abusive purpose. You must not transmit any viruses or malicious code.
We reserve the right to remove any user-generated content that we find offensive, illegal, or in violation of these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Ketonestrips.com.au shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our products or services.
Our total liability to you for any claim shall not exceed the amount paid by you for the product.
11. Disclaimer
We do not warrant that your use of our service will be uninterrupted, timely, secure, or error-free. All products and services delivered to you are provided “as is” and “as available.”
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of New South Wales, Australia.
14. Contact Information
Questions about the Terms of Service should be sent to us at:
📧 online@mvchemist.com.au